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AI · WhatsApp · Automation · 2025
BizMate — AI Concierge for SMBs
An AI concierge that automates bookings, orders, and customer messages across WhatsApp, Instagram and Facebook.
The problem
UAE small businesses lose customers because they can't reply to WhatsApp inquiries fast enough. Hiring a 24/7 agent is unaffordable.
Approach
- One-time-setup product — pay 1000 AED, get a fully trained AI concierge running across three channels in a week.
- Built a unified inbox so the owner can read every conversation the AI has had, and step in if needed.
- Channel routing: agent handles bookings/quotes/FAQs, escalates anything else to the owner's WhatsApp.
- Bundled landing-site template so businesses without a site still get a web presence.
Outcome
Productised AI concierge with a clear pricing model, ready-to-deploy onboarding, and a marketing site live at bizmate.website.
By the numbers
1000 AED
One-time setup
3 channels
WhatsApp · IG · FB
24/7
Reply time
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